Shelter Diversion Reduces Family Homelessness

Closing the Front Door: Creating a Successful
Diversion Program for Homeless Families

Closing the Front Door: Creating a Successful Diversion Program for Homeless FamiliesThe National Alliance to End Homelessness’ Center for Capacity Building recently released a brief, “Closing the Front Door: Creating a Successful Diversion Program for Homeless Families.”

This new piece explores how shelter diversion enables communities to reduce new entries into the homeless assistance system and use available shelter beds more effectively. This paper provides information on the key elements of diversion programs, describes how to measure progress, and highlights communities using the model successfully. The piece is part of a series on “front door” strategies. Click here to read the piece and questions can be addressed to the Center for Capacity Building.

This is a chart from the report that outlines the various interventions.

Consumer’s Housing Situation

Intervention Used

Services Provided
(In All Interventions)

AT IMMINENT RISK OF LOSING HOUSING(precariously housed and
not yet homeless)

PREVENTION

Housing Search

Rental Subsidy

Other Financial Assistance

Utility Assistance

Case Management

Mediation

Connection to Mainstream
Resources Legal Services

REQUESTING
SHELTER
(at the “front door” or another program/system entry point seeking a place to stay)

DIVERSION

IN SHELTER
(homeless/in the
homeless assistance
system)

RAPID RE-HOUSING