The webinar will highlight ways to connect families to income and employment supports at the most critical intervention point: coordinated entry.
Coordinated entry must and can work better to connect families to income supports and employment opportunities.
As the first point of contact for families entering the homeless services systems, coordinated entry represents a critical intervention point. Coordinated entry also provides a prime opportunity to connect families to vital resources including income and employment supports.
This webinar will highlight the innovative approaches taken by Houston, Seattle, and Chicago to integrate employment and income referral pathways directly into their existing coordinated entry systems.
Centralized and/or Coordinated Assessment, also known as coordinated entry or coordinated intake, paves the way for more efficient homeless assistance systems by:
Helping people move through the system faster (by reducing the amount of time people spend moving from program to program before finding the right match);
Reducing new entries into homelessness (by consistently offering prevention and diversion resources upfront, reducing the number of people entering the system unnecessarily); and
Improving data collection and quality and providing accurate information on what kind of assistance consumers need.
Coordinated assessment is ideally a system-wide process and can serve any and all populations. Systems may accomplish coordinated assessment through the use of:
a centralized phone hotline (e.g. a 2-1-1),
a single physical point of assessment (through an emergency shelter or a dedicated assessment center, for example) or
a decentralized coordinated system (with multiple assessment points all employing the same assessment and referral process).
In Middlesex County, the Coordinated Assessment System has helped Coming Home of Middlesex County and its partners identify and successfully apply for almost all available slots.
Heartland Alliance, one of the world’s leading anti-poverty organizations, works in communities in the U.S. and abroad to serve those who are homeless, living in poverty, or seeking safety. It provides a comprehensive array of services in the areas of health, housing, jobs and justice – and leads state and national policy efforts, which target lasting change for individuals and society.